![]() Other users must first start EPSON Scanner Monitor in the Applications folder and then press a button to scan. Also make sure you are logged on as the user who installed the scanner software. In Mac OS X, make sure you did not install the scanner software in Classic mode or run it in Classic mode. Also, make sure the desired button is selected in the Scanner events list box, and the desired application in the Send to this application list is selected. Also, make sure the desired button is selected in the Select an event list box, and Start this program is selected.Ĭlick the Events tab in your scanner’s Properties window and make sure the Disable device events check box is not checked. Make sure your Windows system is set up for scanner events as follows:Ĭlick the Events tab in your scanner's Properties window and make sure Take no action is not selected. See the Start Here sheet for instructions. Make sure EPSON Scan and the EPSON Creativity Suite are installed correctly. ![]() Pressing a Scanner Button Does Not Start the Correct Program If you change the USB ports, you must install the patch again. 1 87 Download 87 pages, 1.4 Mb < > Solving Problems Check these sections for solutions to problems you may have using your product.Open the u2patch folder and double-click esuf52e.exe to install the patch.Īfter the patch is installed, disconnect the USB cable from your computer and then reconnect it to the same port. Windows (other versions): Click or Start, and select All. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Windows 10: Click and select Epson > Epson Scan 2 Utility. Select Open from the File menu.ĭouble-click the My Computer icon, select EPSON, and then select Open from the File menu. Do one of the following to access the Epson Scan 2 Utility: Windows 11: Click, then search for Epson Scan 2 Utility and select it. If the installer starts automatically, click Exit.Ĭlick Start, click My Computer, and then select EPSON. Insert the scanner software CD in the CD-ROM drive. ![]() Make sure the scanner is connected to your computer correctly and the scanner is turned on. If you see this message, follow these steps to install a patch file on your system: If using a SCSI connection, restart your computer." Make sure the scanner is on, properly connected, and properly set up to scan. "Cannot properly communicate with the scanner. Using Windows XP or 2000 Professional with a USB 2.0 connection, the scanner may stop scanning and you may see this message: You See a Windows Communication Error Message If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
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